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Privacy Policy v1.0
Effective Date: January 1, 2025
PropLivo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate mobile application.
📊 Information We Collect
👤 Personal Information
We collect the following personal information:
- Phone Number: For authentication and account creation
- Name: To personalize your experience
- Email Address: For communication and account recovery (optional)
- City/Location: To provide location-based property listings
- Profile Photos: For user profiles and property listings
- Property Photos: When you list properties
- Property Details: Information about properties you list
🏢 Professional Information
For Property Consultants, Builders, Developers
- Company name and business details
- License numbers and professional credentials
- Years of experience and specializations
- Office address and working hours
- Website and social media links
📱 Device and Usage Information
- Device type and operating system
- App usage patterns and preferences
- Search queries and property views
- Location data (with your permission)
🎯 How We Use Your Information
- Account Management: Create and manage your user account
- Property Listings: Display and manage property listings
- Communication: Send notifications, updates, and support messages
- Personalization: Provide relevant property recommendations
- Professional Profiles: Display professional information for verified users
- Analytics: Improve app functionality and user experience
- Legal Compliance: Comply with applicable laws and regulations
🔗 Information Sharing and Disclosure
🌐 Public Information
The following information may be publicly visible:
- Property listings you create (including photos and details)
- Professional profiles for verified Property Consultants, Builders, and Developers
- Public reviews and ratings (if applicable)
🔌 Third-Party Services
We use the following third-party services:
- Firebase: Authentication and analytics
- AWS s3: Image storage and processing
- WhatsApp: Communication (with your consent)
⚖️ Legal Requirements
We may disclose your information if required by law or to protect our rights and safety.
🔒 Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data
- Secure authentication using Firebase
- Regular security assessments
- Limited access to personal information
⚡ Your Rights and Choices
- Access: Request access to your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Opt-out: Unsubscribe from communications
- Data Portability: Request a copy of your data
💾 Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time.
👶 Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.
🌍 International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
📝 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or email.
📞 Contact Us
Last updated: August 15, 2025